Survey

1. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

2. Do you compare prices across different websites before buying?

A. Always

B. Often

C. Sometimes

D. Never

3. How has your shopping changed in the past 5 years?

A. Much more online

B. Slightly more online

C. About the same

D. More in-store

4. How important is a daily routine to you?

A. Very important

B. Somewhat important

C. Not important

5. How much time do you typically spend on a single shopping session online?

A. Less than 15 minutes

B. 15-60 minutes

C. 1-2 hours

D. More than 2 hours

6. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

7. Do you set a monthly budget for discretionary spending?

A. Yes, and I stick to it

B. Yes, but I often exceed it

C. No

8. Do you plan your meals before grocery shopping?

A. Yes, with a detailed list

B. Yes, a rough idea

C. No, I buy what looks good

9. Has a negative review ever stopped you from buying a product?

A. Yes, definitely

B. Yes, if there are many

C. No

10. What was your last treat-yourself purchase?

A. Clothing/Accessories

B. Electronics/Gadgets

C. Food/Experience

D. Home Decor